HAISE.ai

HAISE.ai®

❓ Frequently Asked Questions

Everything you need to know about deploying governed, enterprise-grade AI with HAISE.ai

What is HAISE.ai?

What exactly is HAISE.ai?

HAISE.ai is a governed, multi-tenant AI orchestration environment designed for organizations operating AI in production.

Rather than offering a single chatbot or model, HAISE provides an AI control plane where organizations deploy models, knowledge, memory, and workflows within explicit boundaries.

Think of HAISE as AI infrastructure, not an AI tool.

Who Is HAISE For?

What types of organizations use HAISE?

HAISE is designed for organizations that need AI to be:

  • Predictable
  • Auditable
  • Secure
  • Scalable

Common users include:

  • Enterprises and mid-market companies
  • HOAs and managed communities
  • Professional service firms
  • Agencies and resellers
  • Organizations with compliance or data governance requirements

Modules, Workflows & Customization

What are modules in HAISE?

Modules represent complete business capabilities such as chat, knowledge management, analytics, agents, security, or surveillance.

Each module includes structured workflows that orchestrate AI models, knowledge nodes, memory, and tools in a defined, repeatable way.

Can HAISE support custom modules for my business?

Yes. HAISE supports the development of custom enterprise modules tailored to your organization’s proprietary workflows, policies, or industry requirements.

Custom modules integrate seamlessly with existing HAISE infrastructure and follow the same governance, billing, and isolation rules.

How are workflows handled?

Workflows are embedded within modules and define how AI operates across business processes such as legal review, accounting, HR, compliance, or customer support.

All workflows are explicit, auditable, and configurable per tenant or department.

Data Ownership & Security

Who owns the data and knowledge?

You do. All knowledge, files, memory, and configuration data remain isolated to your tenant.

HAISE does not train on customer data and does not resell data, ever.

How is tenant isolation enforced?

HAISE uses strict domain-based tenant isolation. Each tenant operates in a fully separate environment with no cross-tenant data access.

Pricing & Billing

How does pricing work?

HAISE uses a two-part billing model:

  • Usage Credits , a prepaid monthly bucket consumed by AI tokens, storage, TTS, and STT
  • Platform Hosting , a fixed monthly cost based on enabled modules

This ensures predictable infrastructure costs while allowing flexible AI usage.

Can we scale usage without changing infrastructure?

Yes. Usage credits can be upgraded independently of platform hosting. Infrastructure only changes when modules are added or removed.

Support & Onboarding

What kind of onboarding and support is available?
  • Guided tenant onboarding
  • Module and workflow configuration assistance
  • Enterprise support via human specialists
  • Custom module and workflow consulting

Still have questions?

📬 Contact our team to discuss your use case, workflows, or enterprise requirements.